Privacy Policy

Introduction

EDWartens ("we," "us," or "our"), the Training Division of Wartens, is committed to protecting the privacy of individuals who visit our website at edwartens.com/us, register for our training programmes, or otherwise interact with our services. This Privacy Policy explains what personal information we collect, how we use and share it, and the choices you have regarding your data.

By accessing or using our website and services you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our services.

Our principal office is located at 1121 Forrest Ave, Dover, DE 19904, United States. For any privacy-related enquiries you may contact us at us@wartens.com or call +1 484 414 5620.

Information We Collect

Personal Information You Provide. When you create an account, enrol in a course, make a purchase, or contact us, we may collect your name, email address, phone number, billing address, payment information, employer details, and any other information you voluntarily submit.

Information Collected Automatically. When you visit our website we automatically collect certain technical data including your IP address, browser type and version, operating system, device identifiers, referring URLs, pages viewed, time spent on pages, and other diagnostic data through cookies, pixel tags, and similar technologies.

Information from Third Parties. We may receive information about you from third-party platforms such as payment processors, analytics providers, advertising partners, and social media networks when you interact with our content on those platforms.

How We Use Your Information

We use the personal information we collect for the following purposes:

• To provide, operate, and maintain our training services and website.
• To process transactions, send purchase confirmations, and deliver course materials.
• To communicate with you, including responding to enquiries and sending service-related notices.
• To send marketing and promotional communications where you have opted in or where permitted by law.
• To personalise your experience and recommend courses or content relevant to your interests.
• To monitor and analyse usage trends, improve our website performance, and develop new features.
• To detect, prevent, and address fraud, security issues, and technical problems.
• To comply with legal obligations, enforce our terms, and protect our rights.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to collect and store information when you visit our website. Cookies are small text files placed on your device that help us provide a better user experience, remember your preferences, and understand how our website is used.

We use strictly necessary cookies to operate the website, performance cookies to analyse traffic, functional cookies to remember your settings, and targeting cookies to deliver relevant advertisements. You may manage your cookie preferences through your browser settings or our cookie consent tool at any time.

For more detailed information, please refer to our Cookie Policy.

Sharing of Information

We do not sell your personal information. We may share your information with the following categories of third parties:

• Service Providers: Companies that perform services on our behalf such as payment processing, data hosting, email delivery, analytics, and customer support.
• Affiliates: Wartens and its subsidiaries for internal administration and to provide coordinated services.
• Legal Compliance: When required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of EDWartens, our users, or the public.
• Business Transfers: In connection with a merger, acquisition, reorganisation, or sale of assets, your information may be transferred as part of that transaction.

All third-party service providers are contractually obligated to use your personal information only for the purposes for which it was shared and to maintain its confidentiality.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When personal information is no longer needed, we will securely delete or anonymise it.

Factors we consider in determining retention periods include the nature and sensitivity of the data, the purposes for processing, applicable legal requirements, and our legitimate business interests such as maintaining records for tax, accounting, and dispute resolution purposes.

Data Security

We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, regular security assessments, and employee training on data protection.

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials.

Your Rights Under the CCPA (California Residents)

If you are a California resident, the California Consumer Privacy Act (CCPA) and its amendments under the California Privacy Rights Act (CPRA) provide you with specific rights regarding your personal information:

• Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources, the business purposes for collecting it, and the categories of third parties with whom we share it.
• Right to Delete: You may request the deletion of your personal information, subject to certain exceptions provided by law.
• Right to Correct: You may request that we correct inaccurate personal information we maintain about you.
• Right to Opt-Out: You have the right to opt out of the sale or sharing of your personal information. EDWartens does not sell personal information; however, certain analytics or advertising activities may constitute "sharing" under the CCPA.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise any of these rights, please contact us at us@wartens.com or call +1 484 414 5620. We will verify your identity before processing your request and respond within 45 days as required by law.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us at us@wartens.com.

Third-Party Links

Our website may contain links to third-party websites, services, or applications that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party site or service before providing your personal information to them.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by posting the updated policy on our website and updating the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• EDWartens (Training Division of Wartens)
• 1121 Forrest Ave, Dover, DE 19904, United States
• Email: us@wartens.com
• Phone: +1 484 414 5620