The short answer
Before a certificate is made we ask you to confirm the name on it. To change it later, open Settings, then Name on certificates, change the name and tick the ID box. Your certificates are redrawn with the same number and link.
Fix the name
Your portal
- Click Settings
- Click Name on certificates
- Click Change name
- Click Save name
Certificates are redrawn at once
Your certificate shows the name on your account, and you can fix it yourself. Please use your full name as on your ID, because anyone who opens your certificate link sees it.
Before a certificate is made
When you claim, buy or prepay a certificate, we show the name that will be printed and ask you to confirm it. Choose Yes, that's right, or Edit name to correct it first. We do not ask again while the name stays the same.
Change it later
- Open Settings, then Name on certificates.
- Choose Change name, type your full name and tick This is my full name as on my ID. Then choose Save name.
- Your certificates are redrawn with the new name. The number, link and issue date stay the same, so any link you have shared keeps working.
- Go to Certificates and Download the certificate again.
You can change the name up to 3 times in 30 days. After that, use Contact us on that page and we will help.
If one certificate still shows the old name
Under Name on certificates, each certificate says which name it shows. Choose Reissue next to the one that is wrong. It is redrawn with the number and link it already has.
A LinkedIn entry you already added keeps the text you gave it. Edit it on LinkedIn to match. The link itself stays valid, so the entry still opens your certificate.
Internship documents
An internship document keeps the name it was issued with. If one shows an old name, choose Ask us to reissue next to it. A reissued document gets a new number.
If your Settings page has no Name on certificates tab, correct your Full name on the Account tab and choose Save changes; that also redraws your certificates. The name field takes letters only, because the name is printed exactly as you type it.
If a certificate still shows the old name after this, tell us the certificate number: see How do I reach a person?.
After you save
1Certificates are redrawn
Same number and QR code
2Download it again
3Shared links still work
Edit LinkedIn entries by hand
Our team does this for you
If a certificate still shows the old name after you reissued it, or you have used your name changes, the team redraws it from the certificate number.
Updated 22 October 2026
Related questions
- How do I change my name, email, country or password?Open Settings in your portal. Name, phone, email and country are on the Account tab; your password and devices are on Sign-in and security.
- How do I download and share my certificate?Open Certificates in your portal. Under Yours, choose Download for the image, Copy link for its public verification link, or Add to LinkedIn for a pre-filled profile entry.
- How can an employer verify a certificate?Scan the QR code or open the holder's verification link. Or go to Verification and enter the certificate number with the holder's full name. The page shows the name, course, date and status.
- How do I talk to a person?Ask the AI assistant first. If it cannot help, choose Talk to a person to send a request. You can also email info@edwartens.com or call. Replies usually come within one working day.
- How do I get a certificate?Finish every module, pass the final assessment, then choose Claim certificate on your Certificates page and pay once. It is issued straight away with your name, and anyone can verify it.
- How much is a certificate?It is a one-off fee that depends on the course level: beginner, intermediate or advanced. The exact price, in your own currency where we can, is shown before you pay.
Still need help? Visit the Help Centre or send us a request.
Still stuck?
Ask the AI assistant. If it cannot solve it, a person takes over and replies by email, usually within one working day.