Support

How can we help?

Describe the problem and our AI assistant answers from the Help Centre. If it cannot solve it, a person will, by email.

AI assistant

Describe the problemI read the Help Centre for you and answer in a few steps. If I cannot, I will pass you to a person.

Answers come from our AI assistant, using the Help Centre (and your account, when you are signed in). It can make mistakes; a person is always one tap away. Privacy

Browse by topic

Or search the answers as you type.

Getting started

What EDWartens is, what is free, where to begin

All 6 answers

Account and sign-in

Signing up, confirming your email, passwords, your details

All 8 answers

Courses and learning

Enrolling, modules, progress, software, the AI tutor

All 11 answers

Final assessment and mock exams

Questions, pass mark, attempts, results

All 6 answers

Certificates and verification

Getting, sharing and checking a certificate

All 11 answers

Internships

Free and Engineer-verified internships, weeks, tasks, certificates

All 11 answers

3D Lab

Opening the lab, saving work, devices, levels

All 8 answers

Jobs, careers and job simulations

Job board, resume, portfolio, job simulations

All 7 answers

Employers and universities

Organisation accounts, hiring, students

All 6 answers

Payments, orders and refunds

Paying, currencies, receipts, discount codes, refunds

All 10 answers

Technical help

Videos, browsers, phones, emails

All 8 answers

Privacy, safety and complaints

Your data, cookies, complaints

All 7 answers

Talk to a person

Still not solved? Send us a request. It becomes a numbered request you can follow and reply to. We answer in English, by email. Learners who have paid for anything are answered first.

Want your answer first? Requests from free accounts are answered in turn. Learners who have bought any course, certificate or service get priority support and are answered first.

With a verifiable certificate: A certificate employers can check online, and priority support on every request. See certificates

The companies behind EDWartens

Courses are free. The only thing sold on this site is the optional Certificate of Completion. Your receipt names the company that took your payment.

United Kingdom

Wartens Ltd

8 Lyon RoadMilton Keynes, MK1 1EXUnited Kingdom

Registered in England and Wales, company number 15262249.

India

Wartens Automation Pvt Ltd

NVR Complex, Konappana Agrahara, Electronic CityBangalore, Karnataka 560100India

GSTIN 29AACCW5731H1Z4.

See the refund policy, terms, privacy policy and complaints procedure.

Classroom training near you

Hands-on training with real hardware, and placement support, is run by the regional centres.

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