The short answer
Your account details, learning records, orders, uploads and support messages. We do not sell data or use targeted advertising. You can download your data yourself, or email info@edwartens.com with Privacy in the subject.
What we keep
Account
Name, email, phone, country
Learning
Progress, results, certificates
Orders
What you bought, not card details
We keep what the service needs:
- your account details (name, email, phone, country)
- your learning records: courses, progress, assessment attempts, certificates and reviews
- your orders and payment references (card details go straight to Stripe or Razorpay and never reach us)
- anything you upload, such as a CV or portfolio pictures
- your support messages
- page views, counted without following you from one day to the next unless you are signed in (see the privacy policy)
We do not sell your personal data and we do not use it for targeted advertising.
What is public
If you buy a certificate, anyone with its code or QR can see the name on it, the course, the date and whether it is valid. A review shows your first name. Your portfolio page is private until you publish it. Nothing else about you is public.
See, correct or limit your data
- See it: download it yourself, see How do I get a copy of my data?.
- Correct it: change your details in Settings, or send us a request.
- Limit, move or object: email info@edwartens.com with "Privacy" in the subject. We reply within one month, and we may need to confirm who you are first.
The privacy policy says who is responsible for your data, how long each kind is kept, and your rights.
What do you want to do?
What do you need to do with your data?
See a copy
Download it from Settings, under Privacy and data.
Correct or delete
Change it in Settings, or delete your account there.
Limit or object
Email info@edwartens.com with Privacy in the subject.
Our team does this for you
Handle a request to restrict, move or object to the use of someone's data, after confirming who they are.
Updated 22 October 2026
Related questions
- How do I get a copy of my data?In your portal, open Settings, then Privacy and data, and choose Download my data (JSON). You get one file with your details, courses, results, certificates, orders and more.
- How do I delete or limit my data?You can delete your whole account yourself in Settings, or switch off parts of what we do with your data, such as marketing emails, your portfolio or the talent pool. Some records the law requires us to keep.
- What cookies do you use?Essential cookies keep you signed in and remember your choices. Analytics runs only if you accept it. Change your choice any time with Cookie settings at the foot of every page.
- Which features use AI, and what happens to my data?The AI assistant, the course AI tutor, the course advisor, CV and plan tools and the internship mentor and review use AI. What you type goes to AI providers to produce the answer. We do not sell it.
- How do I make a complaint?Email info@edwartens.com with Complaint in the subject. We acknowledge it within 2 working days and aim to answer within 14 days, and in any case within one month.
- How do I report abuse or unlawful content?Email info@edwartens.com with Content report in the subject, the page address and why. We act promptly and tell you the outcome. Copyright concerns use Copyright in the subject.
Still need help? Visit the Help Centre or send us a request.
Still stuck?
Ask the AI assistant. If it cannot solve it, a person takes over and replies by email, usually within one working day.