The short answer
The AI assistant, the course AI tutor, the course advisor, CV and plan tools and the internship mentor and review use AI. What you type goes to AI providers to produce the answer. We do not sell it.
AI features and your details
| Detail | Safe for personal details | Keep personal details out |
|---|---|---|
| CV and plan tools | Yes | No |
| Resume and cover letters | Yes | No |
| Course advisor chat | No | Yes |
Safe for personal details
- CV and plan tools
- Yes
- Resume and cover letters
- Yes
- Course advisor chat
- No
Keep personal details out
- CV and plan tools
- No
- Resume and cover letters
- No
- Course advisor chat
- Yes
Some features use artificial intelligence. Answers from the Help Centre assistant are written by an AI, not a person; you can always choose Talk to a person.
Where AI is used
- Help Centre assistant: answers from the Help articles.
- AI tutor in a course (see Ask the AI tutor): answers about the module you have open. It does not see the module quiz or the final assessment, and the text of the chat is not stored on our server.
- Course advisor: the "Ask" box that suggests courses, labs and internships.
- CV and plan tools: reading a CV you upload to draft your learning plan, and the resume and cover letter helpers.
- Internships: an AI mentor and an automated review of some hand-ins. A person signs the decisions that count most.
What happens to what you type
The text you enter, and the answer, are sent to AI providers for as long as it takes to produce the answer. Anything with your personal details (a CV, a cover letter, your profile) goes only to providers that do not train their models on what they are sent. The course advisor, which talks about the catalogue, may also use providers whose free tiers may use prompts to improve their models, so please do not type personal details into it.
We do not sell your data. A CV you upload is kept as your resume file until you remove it. The privacy policy names the providers.
AI can be wrong
Check anything important against the course notes or the official documentation, and never rely on an AI answer for safety on live equipment.
Using an AI feature
1You type a question
Leave out personal details.
2An AI provider answers
It is an AI, not a person.
3Not enough?
Choose Talk to a person.
Updated 22 October 2026
Related questions
- What data do you keep, and how do I see it?Your account details, learning records, orders, uploads and support messages. We do not sell data or use targeted advertising. You can download your data yourself, or email info@wartens.com with Privacy in the subject.
- How do I talk to a person?Ask the AI assistant first. If it cannot help, choose Talk to a person to send a request. You can also email info@wartens.com or call. Replies usually come within one working day.
- What free tools come with my account?In your portal: Career (jobs, applications, resume, skills, portfolio) and LADX Mini. At Resources, anyone can use free engineering calculators and career tools.
- How do I get a copy of my data?In your portal, open Settings, then Privacy and data, and choose Download my data (JSON). You get one file with your details, courses, results, certificates, orders and more.
- How do I delete or limit my data?You can delete your whole account yourself in Settings, or switch off parts of what we do with your data, such as marketing emails, your portfolio or the talent pool. Some records the law requires us to keep.
- What cookies do you use?Essential cookies keep you signed in and remember your choices. Analytics runs only if you accept it. Change your choice any time with Cookie settings at the foot of every page.
Still need help? Visit the Help Centre or send us a request.
Still stuck?
Ask the AI assistant. If it cannot solve it, a person takes over and replies by email, usually within one working day.