Start with the course for your own profession if there is one: it uses that job's documents, rules and examples, so what you practise is what you will do on Monday.
If your job is not listed, or you want the basics first, take AI Essentials for Work. Office teams on Microsoft 365 should add Microsoft 365 Copilot and Agents; finance teams, Excel with Copilot and AI for Finance.
Every course treats AI as a drafting and checking aid. You learn to verify its output, keep client, patient and employee data out of public tools, and leave the decision with a person.
- Do I need a technical background?
- No. These courses are written for non-programmers and start from how to write a clear instruction to an AI assistant.
- Which AI tools are covered?
- Mainly ChatGPT, Claude, Gemini and Microsoft Copilot. Each course names the tools it uses and where a free tier is enough.
- Which course should I start with?
- The course for your profession, if there is one. Otherwise AI Essentials for Work.
- Will I learn safe and ethical use?
- Yes. Every course covers confidentiality, checking AI output for invented facts, and the limits of AI in that profession.
- Is it free, and is there a certificate?
- Every lesson, note and assessment is free. The EDWartens certificate is optional and paid, and you can finish without it.
