The short answer
Ask the AI mentor any time from your internship. On Premium you can also book a 30-minute video call with a Wartens engineer, at least 24 hours ahead.
Where to ask for help
Student menu
- Click Internship
- Click AI mentor
Ask any time. Premium: book a call
The AI mentor
Every internship, Free or Premium, has an AI mentor. Open Internship, then AI mentor, and ask about a task, a check or a concept. You can start from a task so it knows what you are working on.
It answers in seconds. It is an AI, so check anything important against your lessons.
Live mentor calls (Premium)
Premium includes 30-minute video calls with a Wartens engineer. The number of calls grows with the length you choose, from 1 to 8.
- Open Your Premium on your internship home.
- Pick a time at least 24 hours ahead.
- Say what you want to talk about.
Your engineer adds the video link to your Meetings page.
A call is for guidance on your training. It is not a job interview or a promise of work.
Updated 22 October 2026
Related questions
- What do I do each day in an internship?You work at your own pace through weekly lessons and practice tasks, use the 3D lab, ask the AI mentor when you are stuck, and pass a short check each week. Nothing runs to a fixed clock.
- Should I choose a Free or a Premium internship?Free is a whole 4-week internship with every task, the 3D lab, the AI mentor and a free certificate of completion. Premium adds people and proof: mentor calls, an engineer's review, the graded certificate, letters and longer lengths.
- How do I talk to a person?Ask the AI assistant first. If it cannot help, choose Talk to a person to send a request. You can also email info@wartens.com or call. Replies usually come within one working day.
- How do I start an internship?Pick a track on the Internships page, choose a start date, accept the terms and press Start my free internship. You need a free account, and no card is taken for the Free edition.
- Which internship track should I choose?Choose the track closest to the work you want to do. There are engineering tracks (such as PLC, panels and SCADA) and AI tracks (such as machine learning and data science). You pick one when you start.
- How do the weekly checks and final quiz work?Each week ends with a short check that passes at 40%. You can retry as often as you like and your best attempt counts. A final quiz with the same pass mark finishes the internship.
Still need help? Visit the Help Centre or send us a request.
Still stuck?
Ask the AI assistant. If it cannot solve it, a person takes over and replies by email, usually within one working day.