How do I delete my account or my data?
In your portal, open Settings, then Privacy and data. Download your data as a file, or delete your account with your password.
Open Settings, then Privacy and data:
- Download my data gives you one file with your account details, courses and progress, results, certificates, orders, CV, cover letters and learning plan.
- Delete account removes your account and everything in it, straight away. You confirm it with your password and by typing DELETE. Certificates issued to you stop verifying, so download anything you want to keep first.
You can also email info@wartens.com with "Privacy" in the subject, from the email address on your account, and we will do it for you within 30 days, except records we must keep by law (such as payment and tax records). See the privacy policy.
Updated 27 September 2026
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Related answers
- What data do you keep, and how do I see it?Your account details, learning records, orders and support messages. We do not sell data or use targeted advertising. Email info@wartens.com with Privacy in the subject to see, correct or delete it.
- How do I change my name, email, country or password?Everything is in your portal's Settings: name and phone under Account, email and country on the same page, and your password under Sign-in and security.