How do I delete my account or my data?

Sign in, then open Settings, then the Privacy and data tab. Direct link: Settings, Privacy and data (you must be signed in). On a phone the row of tabs scrolls sideways, so swipe it left to reach Privacy and data. This is a tab inside Settings, not the Privacy policy page in the footer.

Download your data

Choose Download my data (JSON). You get one file with your account details, courses and progress, assessment results, certificates, orders, CV, cover letters and learning plan.

Delete your account

1. Download anything you want to keep first, such as a certificate or a receipt.
2. Choose Delete account.
3. Enter your password and type DELETE.
4. Choose Delete my account permanently.

This cannot be undone. It removes your enrolments, progress, notes, results and projects; any certificates issued to you, which then no longer verify; and your orders, receipts, CV, job applications and referrals.

If you cannot sign in, or you are a classroom student (the office closes classroom accounts because fee records must be kept), email info@edwartens.com with "Privacy" in the subject, from the address on your account, and we will do it for you, except records we must keep by law (such as payment and tax records). See the privacy policy.