The short answer
Under Purchases in your portal: every order with its status, a link to view the receipt and a PDF to download. A receipt for a paid order is also emailed to you.
Find a receipt
Your portal
- Click Purchases
- Click View receipt
- Click Download PDF
Your receipt as a PDF
Open Purchases in your portal. It lists every order you have placed, newest first, including free course enrolments, and each item links to where it lives (for example your certificate or your internship).
Each order shows one of these statuses:
- Complete: paid and delivered.
- Waiting for payment: you started the order but have not paid.
- Payment did not go through: nothing was taken.
- Cancelled: the order was closed.
For a complete order, choose View receipt or Download PDF. When you pay, a copy of the receipt is also emailed to you, with the PDF attached.
If the email does not arrive, look in your spam folder (see Our emails are going to spam), or just download the PDF from Purchases. It is always there.
What the status means
Complete
Paid and delivered
Waiting
Started, not paid yet
Did not go through
Nothing was taken
Updated 22 October 2026
Related questions
- How do I pay, and is it secure?Add the item to your cart, check out, and pay on a secure page run by Stripe or Razorpay. We never see or store your card details.
- Does my receipt show VAT or GST?Rupee payments through Razorpay include GST, shown on the receipt. Payments through Stripe are made to Wartens Ltd: the price includes VAT where UK VAT applies, and the receipt shows the UK VAT number.
- My payment failed or is still pendingA failed payment takes no money, so you can try again. Most card failures are the bank blocking an international online payment: turn it on in your banking app and retry.
- Our emails are going to spamSearch your spam, junk and promotions folders for EDWartens and mark our email as Not spam. Adding the sender to your contacts helps.
- Can I pay in my own currency?In some countries, yes: you are charged in pounds, euros and other local currencies. In India you pay rupees. Everywhere else you pay US dollars, with an approximate local figure beside the total.
- Which company takes my payment?Stripe payments are taken by Wartens Ltd in the UK. Rupee payments through Razorpay are taken by Wartens Automation Private Limited in India. Your receipt names the company.
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